• Closed by: Fred
  • Closed on: 01.12.19, 12:36
  • Reason: Closed
  • Comment: Glad to help!

Ticket #15992 - Check box

Hello,
Do u know why all the check box are like that ?
Thank you

Comments

Marek 24 Oct 2019, 18:18

Did you modified some templates? I see there not original code

Aurélien Laurentin 25 Oct 2019, 10:49

I did not modify templates… How can I do ?
Best regards

Marek 25 Oct 2019, 12:13

Please update necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP

Aurélien Laurentin 25 Oct 2019, 13:29

The fields are already complete.

Marek 25 Oct 2019, 13:34

Yes, but I’m not able to connect:

Status:      	Connecting to 217.160.231.89:21...
Status:      	Connection established, waiting for welcome message...
Status:      	Insecure server, it does not support FTP over TLS.
Command:	USER u95825048
Response: 	331 Password required for u95825048
Command:	PASS *********
Response: 	530 Login incorrect.
Error:        	Critical error: Could not connect to server
Aurélien Laurentin 25 Oct 2019, 14:03

I just changed the password and login.
Can u try again ?
Thank u

Marek 25 Oct 2019, 22:00

What is the path to the theme in your server?

Aurélien Laurentin 28 Oct 2019, 10:04

Here is the path
clickbuilder/CAVIAR
Thank you

Marek 28 Oct 2019, 10:21

The issue has been fixed. Please test to confirm the change

Aurélien Laurentin 28 Oct 2019, 10:31

It looks perfect but the checkout page does not work anymore.
Do you know why ?
Thanks

Marek 28 Oct 2019, 10:57

As I can see you have php version 7.3 which is not supported by prestashop. You have to downgrade to 7.2.x