• Closed by: Fred
  • Closed on: 01.12.19, 12:31
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16000 - Order Category

Good morning, do you know why the category is not the same as the order of the BO?
I have configured to order by position within the category and the web looks different.

Example

https://www.tiendahippie.es/es/39-primaveraverano

Attached screen captures

Attachments:

posicion-web.png (504.3 KiB)
posision-categoria.png (120.5 KiB)
category-order.png (179 KiB)

Comments

Marek 25 Oct 2019, 12:33

There is no matter what order you have in back office. Only this option matters https://take.ms/ljjSs

Alexandro Galussio 25 Oct 2019, 12:40

Yeah, but it’s not working properly. But if I deactivate the facet search it works well.
Do you know why this can happen? I need help with this.

Marek 25 Oct 2019, 12:41

Seems Faceted Search affects somehow, but that is prestashop module, now ours. Try to ask Prestashop community about that

Alexandro Galussio 25 Oct 2019, 12:43

If I will, but the other store doesn’t fail, that’s why I’m asking you. Only fails with Alysum

Marek 25 Oct 2019, 12:44

Strange, are you able to switch to default prestashop theme to check out how it works there?

Alexandro Galussio 25 Oct 2019, 12:50

He’s right, he fails in the store but not because of the subject.

Marek 25 Oct 2019, 12:53

Maybe you missed some configuration in your back office, I have no idea

Alexandro Galussio 25 Oct 2019, 18:36

Looks like it’s a bug, this is Prestashop’s answer:

De: khouloudbelguith notifications@github.com Enviado: viernes, 25 de octubre de 2019 18:03
Para: PrestaShop/PrestaShop PrestaShop@noreply.github.com Cc: agalussio agalussio@hotmail.com; Mention mention@noreply.github.com Asunto: Re: [PrestaShop/PrestaShop] [BOOM-3373] “Default order by” doesn’t work for all options (#9956)

This issue is fixed in the develop branch.
Here’s the PR: #14879 to fix the issue.
I attached a screen record
https://drive.google.com/file/d/1jmR8364Ew4uiPs6v_lTpkCNV2NyKadyM/view It is fixed in the next version PS1.7.7.0.
I close the issue, feel free to open a new one when needed

Marek 25 Oct 2019, 18:37

Ok