• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 26.10.19, 15:11
  • Opened by: Caglar Ekinci
  • Closed by: Fred
  • Closed on: 01.12.19, 12:33
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16010 - I cant upload the theme in admin panel

Hi,

I cant upload the them on back office also tried to upload it under themes folder with ftp.
In back office i cant see the alysum preview image.
I need help please
Thanks

Comments

Marek 26 Oct 2019, 15:16

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office nad FTP

Caglar Ekinci 26 Oct 2019, 16:19

Hi,
Ihave sent all the logins and passes.My ftp doesnt put files in public_html .So i sent cpanel passes instead of ftp.
thank you

Marek 26 Oct 2019, 16:27

The theme has been installed without any problem

Caglar Ekinci 26 Oct 2019, 16:34

You are great thank you.I will check the theme .Love the design.my favorite in all themes worldwide

Marek 26 Oct 2019, 16:34

you are welcome