- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 26.10.19, 20:02
- Opened by: Caglar Ekinci
- Closed by: Fred
- Closed on: 01.12.19, 19:37
- Reason: Closed
- Comment: Glad to help!
Ticket #16011 - Product pictures dont show in mobile phone
Hi,
I can see the product pictures on desktop but cant see them on mobile phone
Comments
Also on menu/products can remove old products images.
Thanks
Can’t assign products to categories.Am i missing something.I don’t think there will be so much bugs on this theme.thanks
Please give me more details, I’m not able to understand what’s wrong with products and categories.
Hi,
I am uploading sample products on admin panel .on desktop version they appear but on mobile version the images don’t show up.preview images are there but when I click them no pictures there and can’t add to cart either.also cart functionality doesn’t work on mobile theme.thanks again
Also on mobile menu/categories/Men’s boat shoes /
Don’t come up with products
Thanks again for your help
Please check out requirements to use AMP for mobile devices https://alysum5.promokit.eu/promokit/documentation/#amp I suppose you have to enable “https” protocol
Hi again
I have installed the ssl certificate on server.now site is working on ssl but still the products are not there on amp side.(on mobile)thanks
Something wrong with your images, there are no images in the home page as well https://yachtmoda.com try to add new images no your products. That is definitely not a theme issue
Hi I have created a new product with fresh images still not working.i have been using prestashop about 10 years it is the first time I get this type of error.the problem is the images are there in back office under products.but in site they are not
Please switch to default Prestashop theme (Classic) and check out the issue there. You will see the same what means the problem with your prestashop configuration
Hi I have created a new product with fresh images still not working.i have been using prestashop about 10 years it is the first time I get this type of error.the problem is the images are there in back office under products.but in site they are not
Yes I see ok thanks I will come back when I solve the image issue
ok
Hi now it works with the default theme but not working with amp thanks
but you don’t have enabled theme
Hi now I am trying in default theme first then amp theme.here are the problems I have for now
1-on amp theme category/products don’t show the products.in my case i named men’s boat shoes as shop at website.you can check both themes you will see amp theme don’t show products when clicking on the assigned category
2-on amp theme I can’t remove a product from the shopping cart
I am trying all configuration variations but still can’t find a solution to this
For now just these ones
Thanks
I don’t see any issues with AMP, all works fine for me, please take a look at my video capture https://take.ms/dDRpy
Ahh yes I tried on other phones it worked .cache must be cleared I think
Just noticed another issue
When I choose size 42 or 43 a yellow message box appears and says (No products in stock with such attributes)
I have disabled the stock management.
Is it because of that ?
Thanks
I don’t see the issue, it works correctly for me https://take.ms/phNOq
Hi thanks for the info.i think I am starting to understand how the system works.just a quick question please.i want to remove the add to cart button in product list pages.in the desktop version there is a circle add to cart animated button and on amp there is a black one which is half seen.how can I remove them
Thank you very much
Hi, Caglar.
Just enable “Catalog Mode” in the Shop Parameters → Product Settings
Hi Marek,
I mean to say i only want to remove the button on product list pages.(The round ones)
I want to keep the add to cart button on product pages.
I want customers to buy the products from product page with selecting sizes first and check the product pictures.
Thanks
Attachments:
add to cart on product pages....(239.2 KiB)This is quick add to cart button i think which is not suitable for selling shoes.
Attachments:
add to cart on product pages2...(128.1 KiB)Try following CSS:
Ok thanks i will try when i find the right path to the css
you have to add it to the BO → Theme Settings → Customer CSS
Ahh ok Got it.I didn’t know that.Before i was editing css files .Editing at backoffice is beyond my knowledge.
Thanks a lot it worked :)
Have a good night
You are welcome
Hi Marek,
I have a problem with the add to cart button on AMP theme.On the homepage i want to remove the button.
Last time you sent me this code “body .product-miniature .product-actions {display:none}” It worked on desktop version.
I think i need a code for amp version
Sent an image also.
Thanks again
Attachments:
product list page add to cart...(71.6 KiB)Try to add this to the AMP settings → customer CSS:
Great :)Thank you it worked again
Great!
Hi Marek,
I have just 2 issues ;
1-On desktop version on product page is there a way to add arrows to the images(for next image) ?Please check the photo
2-On mobile AMP version at the bottom there is some word written “bulletin” .I don’T where it comes from.I have tried to disable and uninstall modules.But still there.
Can you help me on these ?
Thank you
Caglar
Attachments:
mobile version - buletin at b...(136.9 KiB)the second image
Attachments:
desktop version - product ima...(142.9 KiB)Bulletin solved.Just found the way to do it. Thanks
Just this one remains;
1-On desktop version on product page is there a way to add arrows to the images(for next image) ?Please check the photo
Thanks again
Attachments:
desktop version - product ima...(142.9 KiB)Unfortunately, there is no such option
Just this one remains;
1-On desktop version on product page is there a way to add arrows to the images(for next image) ?Please check the photo
Thanks again
Attachments:
desktop version - product ima...(142.9 KiB)ok thank you :)
you are welcome!
Hi Marek,
I have a few problems .I have tried to resolve on google but no chance.There is something unusual.
1-I have disabled stock management at BO.But on desktop version quantity still appears as zero(0).Quantity: 0
I have also disabled not to show the quantities on product page.But not working.
2-On amp version on product page when i choose a size message appears “No products in stock with such attributes” When i hit “add to cart” button , sometimes it adds to cart sometimes a messape appears “unable to add to cart”
3-On Amp version You can see it on “sample 1” product it only adds the size 40 .Also cant remove from cart sometimes.
The other sizes gives an error.
I hope to solve these .My website is mostly finished for design and i am checking the errors now
Thank you
Attachments:
quantity problem desktop vers...(153.3 KiB)unable to add to cart.jpg(87.8 KiB)this photo also
Attachments:
amp version problem 1.jpg(141 KiB)this photo also
Attachments:
amp version problem 1.jpg(141 KiB)1. Fixed
2. Works fine for me https://take.ms/8MJPD (I have tried multiple times)
3. Should be fixed now
Thank you again great work Marek.
Have a good weekend.
All the best
Caglar
you are welcome
Hi Marek,
I have 2 questions please;
1-On product page there is a “specific references” section under product details.Is it editable on BO ?I want to remove that
2-on the product page there are spaces on and under the “add to cart button” .Is there a way to edit and adjust their margins ?If not ,I can do it manually on .tpl files.But which tpl is the one to edit?Editing that tpl dont make any negative impact on site upload,or working properly. right?
Thank you again
Attachments:
product page spaces.jpg(102.6 KiB)1. Go to product and find it in the “Options” https://take.ms/aXm7m. If you want to hide it, you can do that with CSS, because there is no such option in the theme
2. you can also change it with CSS, for example this: