• Priority: Critical
  • Status: Waiting on customer   Reopened

Ticket #16042 - I have problem with CompareProduct,

CRITICAL
09:24:59
php Fatal Compile Error: Cannot declare class CompareProduct, because the name is already in use
INFO
09:24:59
php User Deprecated: Implementing “Symfony\Component\HttpKernel\DataCollector\DataCollectorInterface” without the “reset()” method is deprecated since Symfony 3.4 and will be unsupported in 4.0 for class “Csa\Bundle\GuzzleBundle\DataCollector\GuzzleCollector”.
CRITICAL
09:24:59
request Uncaught PHP Exception Symfony\Component\Debug\Exception\FatalErrorException: “Compile Error: Cannot declare class CompareProduct, because the name is already in use” at /home/teksop/public_html/modules/pk_compare/classes/CompareProduct.php line 347

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This ticket does not depend on any other tickets.

Marek (marek) 30 Oct 2019, 16:39

as I can see there is a conflict with another module. If you have some "compare" module please uninstall it then try to install the theme once more

daniel Oropeza (teksop) 30 Oct 2019, 17:52

I don't have any comparison module that I know of, how do I do the de-linking if I can't enter module manager?

Marek (marek) 30 Oct 2019, 18:06

you definitely has a module with "CompareProduct" class, read the message carefully. As for how to find it, you need to disable all non native modules. That is not our problem

daniel Oropeza (teksop) 30 Oct 2019, 18:11

I do not know if I see badly or I have to read carefully, I see that this module was installed with its theme

promokit.JPG (32.1 KiB)
Marek (marek) 30 Oct 2019, 18:12

The error message says that you have another module which use the same class "CompareProduct"

daniel Oropeza (teksop) 30 Oct 2019, 18:53

The module that affects is sends.com, remove it, activate the theme and reinstall the module of Send.com, since it was resolved, thanks for the support

Marek (marek) 30 Oct 2019, 18:54

You are welcome

daniel Oropeza (teksop) 31 Oct 2019, 10:42

the error you perceive, I have activated the module of the topic to compare and it does not update me the changes, I deactivate it and it already shows me the changes

daniel Oropeza (teksop) 31 Oct 2019, 10:42

the error you perceive, I have activated the module of the topic to compare and it does not update me the changes, I deactivate it and it already shows me the changes

Marek (marek) 31 Oct 2019, 10:43

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