- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 31.10.19, 14:59
- Opened by: Denis Vrazalica
- Closed by: Fred
- Closed on: 19.11.19, 10:18
- Reason: Closed
- Comment: Glad to help!
Ticket #16052 - Carrousel Not working
Hello,
The Carrousel is not working anywhere on the site.
For instance in the product page for the related products :
https://dev.capsulemarket.fr/bijoux/47-bague-demeter-quartz-rose
I also tried the instagram widget Carrousel and its the same thing.
Could you please check it out ?
Thanks,
Best regards,
Denis
Comments
I suppose you need to have one more product to activate carousel
There are products, but as shown in the Screenshot the carrousel is not initiating.
do you nave more then 4 product there for sure? as I can see there is only 4 products, and in this case the carousel can’t be activated
I’ll put 16 prodycts and it still wont work.
Please check now
https://dev.capsulemarket.fr/bijoux/47-bague-demeter-quartz-rose
Hello, have you had a chance to take a look ?
Hi, Denis.
We have other customer tickets as well, please be patient and we will reply to you as soon as possible. https://take.ms/4DKDh
I see now. You are using child theme, please make sure the config of child theme is correct https://alysum5.promokit.eu/promokit/documentation/#child-theme