- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Marek
- Private: No
- Open Date: 06.11.19, 08:57
- Opened by: Alexandro Galussio
- Closed by: Fred
- Closed on: 02.12.19, 22:12
- Reason: Closed
- Comment: Glad to help!
Ticket #16094 - Products in the same category Module
Good morning, I have a problem with the module “Products in the same category”, and another theme (Panda) in my multistore.
The developer of the other theme says that the module is not the native prestashop and is not compatible with the theme.
I copy the developer’s message and the problem:
Problem: Since the Alysum theme was installed the product module fails in the same category. attached screenshot
Message from the developer of the Panda theme:
The module is from the Alysum theme, that isn’t compatible with my theme, please use Prestashop native one instead.
When we empty the cache of dev.mayorista-ropa.es works ok, but after a few minutes the error begins.we attach screenshot when we empty cache
Comments
Why don’t you uninstall it?
We didn’t uninstall it because we used that module in both themes.
That’s why we ask you if Alysum uses a different module than the native prestashop and if it works well with the native.
We want that functionality
try ti install native module, and I’ll check it out in case some problems
You know how I can install native?
Try just an upgrade option https://take.ms/3K0MB
In my BO is updated to 1.0.4
Attachments:
ps_categoryproducts.png(104.1 KiB)and what is the problem now?
I don’t understand the question.
Don’t change anything. This is how it is since I installed the Alysum theme.
you have native module now, it don’t understand what I can do more
Please read from the beginning of the ticket.
I did not update the Module at any time.
And the programmer of the other topic says that this module is not the native one.
That’s why I ask you if this module is modified by you or if it’s native!
but you just installed native module
I didn’t just do anything.
That’s why I’m asking you how to install the native module!
you send me the screenshot where I see you have updated native module developed by prestashop, please read carefully
I sent you the capture of the module I have installed.
I DO NOT UPDATE IT - That’s how it was
You sent a photo for me to update. But that’s not from my BO. In my BO I didn’t ask to update.
That doesn’t matter.
Here is screenshot from YOUR BACK OFFICE https://take.ms/XHWaX as you ca see you have installed native module.
Okay, I’ll talk to the Panda developer to inform him that the module isn’t from Alysum.
Thank you
you are welcome
Good morning, the programmer of the other topic stated that the problem is with his topic. Attached is a screenshot saying that’s not what the Panda theme does.
Do you know what’s wrong?
Thank you
Attachments:
panada-msg.png(145.5 KiB)I’ll send you two screenshots of what’s going on.
b-cache: I remove cache from Panda
a-cache: Remove Cache from Alysum
Why when I erase Alysum’s cache affects Panda?
If I deactivate the cache and CCC also happens.
Attachments:
b-chache.png(343.7 KiB)a-cache.png(196.2 KiB)The theme doesn’t manage any cache, that is a question of prestashop. I have no idea what’s wrong there. As you can see in the back office you have native prestashop module, not ours
There are no overrides?
How we can override templates from another template? It’s impossible.
But in our theme you can find override in the folder /themes/alysum/modules/ps_categoryproducts
There are no overrides?
/themes/alysum/modules/ps_categoryproducts