• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Marek
  • Private: No
  • Open Date: 07.11.19, 19:29
  • Opened by: Leonor F.
  • Closed by: Marek
  • Closed on: 07.11.19, 21:37
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16119 - Email -logo-issues

When we receive a message from a customer, in our outlook, we see our giant logo … We have loaded the logo image on the web with the measures:
40 * 200
Instead the customer sees it normal.
Is it possible to reduce the size of the logo we receive, to the normal size?

Attachments:

Logo email received shop.jpg (123.2 KiB)
Logo email received by custom... (29.5 KiB)

Comments

Marek 07 Nov 2019, 20:32

Email templates are not a part of the theme

Leonor F. 07 Nov 2019, 21:15

Ok Thank you