• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.11.19, 12:53
  • Opened by: Jose Manuel
  • Closed by: Fred
  • Closed on: 03.01.20, 14:12
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #16183 - No show Alysum menú for config template

No show Alysum menú for config template

Comments

Fred 14 Nov 2019, 13:02

Could you please take a screenshot of the issue?

Jose Manuel 14 Nov 2019, 13:30

No Alysum Menu

Attachments:

Captura de pantalla 2019-11-1... (80.4 KiB)
Fred 14 Nov 2019, 16:36

Try to reset the module

Jose Manuel 14 Nov 2019, 17:23

How I reset the module the topic. Will I lose the data?

Fred 14 Nov 2019, 17:37

If you didn't configure the module before you will not lose anything. To reset a module, go to Modules in your back office, find a Menu module and reset it

Jose Manuel 15 Nov 2019, 18:06

I am doing an update and the alysum menu does not appear

Fred 16 Nov 2019, 10:04

I don't have access to modules in your back office to do that for you