Hey, I don’t have access to FTP now, it worked fine before. Here is a log:
Command: USER ftp8150861
Response: 331 Password required for ftp8150861
Command: PASS ********
Response: 530 Login incorrect.
Error: Critical error: Could not connect to server
Make sure permissions of the module folder and files are correct. 644 for files and 755 for folders. Do you mean only the folder pk_amp or all folder into modules’s folder?
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Comments
There is no filter now https://take.ms/HsDsu did you disable it?
No I didn’t
I need to solve the problem asap.
thank you so much.
I need an access to your server through FTP client to manage files. I’m not able to use your hosting admin panel for that
I uploaded the ftp detail in my profile
I have not a problem to access.
Let me know if you have been enter in the ftp
Have you activate the debug mode in BO?
please let me know hot to solve the problem about the filted
Yes, that’s me, I’m working there right now
Hey, I don’t have access to FTP now, it worked fine before.
Here is a log:
I don’t know why. I have not problem to access. So you can enter in the plesk with credential that I give you some day ago
And you can add the user for the ftp also
Work now. Let me know if I can disable the debug mode
Great!
Here is it https://take.ms/XrCpo
I’m not able to test out your website in google, see the error messages here https://take.ms/QlGJR
Try now. I disabled the maintenance mode.
Result this problem for amp page
sorry, that was a message to another ticket
Current ticket is solved now, I suppose
this
Attachments:
Screenshot (21).png(109 KiB)Please check out our documentation http://alysum5.promokit.eu/promokit/documentation/amp/troubleshooting.html
Make sure permissions of the module folder and files are correct. 644 for files and 755 for folders. Do you mean only the folder pk_amp or all folder into modules’s folder?
Permissions for files created by PrestaShop are set to 0755 for directories and 0644 for files.
https://devdocs.prestashop.com/1.7/modules/core_updates/1.7.6/