• Closed by: Fred
  • Closed on: 03.01.20, 14:37
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #16341 - Contact Form widget email sent error

Im using prestashop 1.7
I cant send the message from my site footer.
By default alysum footer use contactform module, I have to change it to contact form widget (I saw it in this ticket https://support.promokit.eu/index.php?do=details&task_id=15516&string=pk_contact&project=3&status%5B0%5D=closed&status%5B1%5D=open)

The problem is I can’t send the email with that widget. I have set up the correct smtp server.
I have attachment of error from browser debug

Attachments:

ppp.PNG (48 KiB)
pp.PNG (10.9 KiB)

Comments

Fred 01 Dec 2019, 10:38

Hi, Nitipot.
Could you please give me a link to a page where I can see the issue?

Nitipot Kitcharoenrot 01 Dec 2019, 11:02

The site isn’t online yet. From the chrome debug tool it seem like there is no contactform_ajax page.

Fred 01 Dec 2019, 11:07

Could you please back to me when you will be online?