• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 02.12.19, 17:02
  • Opened by: Pianeta Affari
  • Closed by: Fred
  • Closed on: 01.02.20, 14:09
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16357 - Page Builder problem

We have the Page Builder Editor with template Alysum and Electronics theme.
We installed template on Prestashop 1.7.6.1 in subfolder of our site (demo).

Any suggestion?

Attachments:

Alysum.png (480.2 KiB)

Comments

Fred 02 Dec 2019, 20:18

Hi, Pianeta Affari.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and BO

Pianeta Affari 06 Dec 2019, 10:19

We updated the access BO. On this Demo server, it’s impossible to share FTP account.

Fred 06 Dec 2019, 10:23

I’m not able to fix without access to FTP.
- Download and unzip attached archive
- upload and replace files in the folder /modules/pspagebuilder/controllers/admin/

Attachments:

Archive.zip (23.3 KiB)
Pianeta Affari 06 Dec 2019, 12:49

We have uploaded your files.
Now we can modify widget on the page builder, but the “ajax.php” error alredy exists and there are 2 html element with the same ID.
Load time of editing a widget is slow.

Attachments:

WhatsApp Image 2019-12-06 at ... (126.2 KiB)
www.elopesolution.it-15756319... (4.6 KiB)
Fred 06 Dec 2019, 13:19

I’m not able to reproduce the error, it just works for me with no errors in console https://take.ms/qETcR

Fred 05 Jan 2020, 20:49

The fix for Venedor theme in attachment
- Download and unzip attached archive
- upload and replace files in the folder /modules/pspagebuilder/controllers/admin/

Attachments:

venedor.zip (22.7 KiB)