• Closed by: Fred
  • Closed on: 01.02.20, 14:11
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #16418 - Terms and Condition Link-Translate

At the end buy this phrase:

“Asegúrese de haber elegido un payment method] y aceptado los terms and conditions.”

I cannot translate into English - “payment method]” and “terms and conditions”.

How can I solve it?

Attachments:

translate-term-cond.png (83.5 KiB)

Comments

Fred 10 Dec 2019, 17:26

Please check this out https://take.ms/a9v0X

Alexandro Galussio 10 Dec 2019, 18:09

I checked it there and it’s just like in English.
Attached screenshot

Attachments:

payment.png (137 KiB)
Fred 10 Dec 2019, 18:20

I don’t see the issue there https://take.ms/r9d3t

Alexandro Galussio 10 Dec 2019, 18:40

Now I don’t see that error but I don’t have the means of payment!
It worked well and now I don’t have any payment methods available.

Fred 10 Dec 2019, 18:41

Please make sure the Debug Mode is disabled

Alexandro Galussio 10 Dec 2019, 18:42

Now I see the problem. It was in purge mode and it doesn’t seem to work that way.

Alexandro Galussio 10 Dec 2019, 18:46

The translation is fine, but when I click on terms and conditions I am not directed to the url of terms and conditions.
Do you know how to redirect to the terms and conditions page?

Fred 10 Dec 2019, 18:47

I have no idea, I need to figure out what’s wrong there…

Alexandro Galussio 10 Dec 2019, 18:48

Okay, I hope I’m briefed.

Fred 11 Dec 2019, 12:57

As I can see you have the same content as defined in the back office https://take.ms/ZwnAG

Alexandro Galussio 11 Dec 2019, 14:20

I did that because since AMP fails if I put the Terms and Conditions page.
But the question is: in the confirmation of terms and conditions of the checkout page is there a redirection to the page of terms and conditions?

Fred 11 Dec 2019, 14:30

There is no redirection in the AMP, you will see a sidebar with Terms and Conditions text

Alexandro Galussio 11 Dec 2019, 17:36

The AMP icons are gone!
My login, search, and amp account icons are gone.
Is it because of some modification you’re making?

Alexandro Galussio 11 Dec 2019, 18:21

Fred, now the amp theme works (were you working?).

Responding to what he wrote on the ticket:

1.- On desktop I have no redirection to terms and conditions on the checkout page. (when you have the box to accept the terms and conditions)

Fred 12 Dec 2019, 10:40

When I click “Terms and conditions” I see a popup https://take.ms/NVTln so all is correct here

Alexandro Galussio 12 Dec 2019, 19:08

Is that screenshot on desktop? Because it doesn’t appear that way on my computers.

Alexandro Galussio 16 Dec 2019, 10:57

That screenshot looks like an amp.

Fred 16 Dec 2019, 15:12

That screenshot is from desktop, and this one is from AMP https://take.ms/S8Tpv

Alexandro Galussio 16 Dec 2019, 16:10

I see that in English is fine but in Spanish I don’t have that redirection.
Attached catch

Attachments:

captura-checkout-terminos.png (91.6 KiB)
Fred 16 Dec 2019, 18:46

That is not theme’s issue, please make sure you have correct Spanish translation

Alexandro Galussio 17 Dec 2019, 13:20

Yeah, it’s well translated the only one that lets me translate the subject.
Attach capture

Attachments:

terminos.png (112.9 KiB)
Fred 18 Dec 2019, 12:50

Write you once more, that is not a theme’s question, it should be somewhere in back office, but I don’t know where it’s located exactly.
In the theme there is just a variable {$condition nofilter} which shows that text

Alexandro Galussio 18 Dec 2019, 14:37

Ok, I don’t understand “variable {$condition nofilter}”, but the question is: The link must be in a translation of the Alysum theme?
Because it’s well translated on the web, the problem is that it doesn’t have the link in Spanish, and if in English.

Thanks

Alexandro Galussio 07 Jan 2020, 13:56

Any news on this subject?

Fred 07 Jan 2020, 13:59

that is not a theme’s question, it should be somewhere in back office, but I don’t know where it’s located exactly.
In the theme there is just a variable {$condition nofilter} which shows that text

Alexandro Galussio 07 Jan 2020, 15:32

I don’t think he understood me.
The problem is that in English the address is fine but in Spanish it’s not.
To test if it is a problem of the theme use the classic theme (in the development server) and it works correctly in Spanish.

Attached a screenshot

Attachments:

terminos.png (104.3 KiB)
Fred 08 Jan 2020, 17:45

The problem is that in English the address is fine but in Spanish it’s not. — yes, exactly this I mean. Your Spanish translations seems with an error. Try to remove Spanish translations just for a test