- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 10.12.19, 13:06
- Opened by: Alexandro Galussio
- Closed by: Fred
- Closed on: 01.02.20, 14:11
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #16418 - Terms and Condition Link-Translate
At the end buy this phrase:
“Asegúrese de haber elegido un payment method] y aceptado los terms and conditions.”
I cannot translate into English - “payment method]” and “terms and conditions”.
How can I solve it?
Comments
Please check this out https://take.ms/a9v0X
I checked it there and it’s just like in English.
Attached screenshot
Attachments:
payment.png(137 KiB)I don’t see the issue there https://take.ms/r9d3t
Now I don’t see that error but I don’t have the means of payment!
It worked well and now I don’t have any payment methods available.
Please make sure the Debug Mode is disabled
Now I see the problem. It was in purge mode and it doesn’t seem to work that way.
The translation is fine, but when I click on terms and conditions I am not directed to the url of terms and conditions.
Do you know how to redirect to the terms and conditions page?
I have no idea, I need to figure out what’s wrong there…
Okay, I hope I’m briefed.
As I can see you have the same content as defined in the back office https://take.ms/ZwnAG
I did that because since AMP fails if I put the Terms and Conditions page.
But the question is: in the confirmation of terms and conditions of the checkout page is there a redirection to the page of terms and conditions?
There is no redirection in the AMP, you will see a sidebar with Terms and Conditions text
The AMP icons are gone!
My login, search, and amp account icons are gone.
Is it because of some modification you’re making?
Fred, now the amp theme works (were you working?).
Responding to what he wrote on the ticket:
1.- On desktop I have no redirection to terms and conditions on the checkout page. (when you have the box to accept the terms and conditions)
When I click “Terms and conditions” I see a popup https://take.ms/NVTln so all is correct here
Is that screenshot on desktop? Because it doesn’t appear that way on my computers.
That screenshot looks like an amp.
That screenshot is from desktop, and this one is from AMP https://take.ms/S8Tpv
I see that in English is fine but in Spanish I don’t have that redirection.
Attached catch
Attachments:
captura-checkout-terminos.png(91.6 KiB)That is not theme’s issue, please make sure you have correct Spanish translation
Yeah, it’s well translated the only one that lets me translate the subject.
Attach capture
Attachments:
terminos.png(112.9 KiB)Write you once more, that is not a theme’s question, it should be somewhere in back office, but I don’t know where it’s located exactly.
In the theme there is just a variable {$condition nofilter} which shows that text
Ok, I don’t understand “variable {$condition nofilter}”, but the question is: The link must be in a translation of the Alysum theme?
Because it’s well translated on the web, the problem is that it doesn’t have the link in Spanish, and if in English.
Thanks
Any news on this subject?
that is not a theme’s question, it should be somewhere in back office, but I don’t know where it’s located exactly.
In the theme there is just a variable {$condition nofilter} which shows that text
I don’t think he understood me.
The problem is that in English the address is fine but in Spanish it’s not.
To test if it is a problem of the theme use the classic theme (in the development server) and it works correctly in Spanish.
Attached a screenshot
Attachments:
terminos.png(104.3 KiB)The problem is that in English the address is fine but in Spanish it’s not. — yes, exactly this I mean. Your Spanish translations seems with an error. Try to remove Spanish translations just for a test