- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 12.12.19, 15:14
- Opened by: Thomas BELLANGER
- Closed by: Fred
- Closed on: 03.01.20, 15:28
- Reason: Closed
- Comment: Glad to help!
Ticket #16441 - Password change amp version
Hello Guys,
when I am asked to put a new password the button appears inactive and nothing happens
on the other hand I still receive an email telling me that my password is changed
then when I restart the operation I no longer receive an email to change my password.
Do you have an idea ?
Comments
i have the same bug in desktop version by the way
what is the credentials to login to see your website http://preprod.maitretisanier.com
Hi Fred,
Sorry it’s
login: maitretisanier
pass : Maitretisanier!
Hi, Thomas.
I can’t find where is the “new password” field. Could you please take a screenshot?
Yep it’s here
I don’t see the issue, it just works for me and here is an email what I received https://take.ms/qqW6Y
Yes first time, but if you restart the operation no longer email received
The theme doesn’t manage such things, and I even can’t reproduce it. It just works for me