- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 20.12.19, 18:54
- Opened by: Areti Moki
- Closed by: Fred
- Closed on: 01.02.20, 14:08
- Reason: Closed
- Comment: Glad to help!
Ticket #16492 - Search not showing product's images
On the search bar, shows up the product but without image. In addition the loader not stop.
Please check the video-screencast.
https://drive.google.com/open?id=11E99SldKutCgiYlLJF85O-aDK2HXl5kV
Comments
I didn’t touch anything, but your search works fine for me https://take.ms/cKAuGd
This is a wrong page!!!
As I mentioned in a previous email, I have twice purchased your theme for two different clients. Unfortunately, your platform does not allow me to save a second license and credentials to my profile. The site you looked at is the first one I’ve built in a long time and it works properly. (Before latest update) The second site I have a problem with the search module is www.pharmastic.gr and the credentials are.
Backend
https://www.pharmastic.gr/admin_psp/index.php username: support@pharmastic.gr
password:pharmastic2019
FTP: ftp.pharmastic.gr user: support@pharmastic.gr
password: pharmastic2019
Ok, No problem!!!
But you have to write what domain require to fix.
The issue is fixed https://take.ms/B2zLz
This issue is not resolved. The search bar is not working as expected. Please check https://drive.google.com/open?id=1q0SBeTs8KyWr31nsG2WNUY2WDcTYOtxu
It works now https://take.ms/KfTQt
It is not only the images, as you can see on my video-cast it wasn’t work and I don’t know what are done to correct it.
Anyway, the search add-on is not behaving properly!!!! It keeps loading constantly and doesn’t stop even if you not choose any product from the list. This is obviously not right.
But it works for me, nothing loading there, it just show the result https://take.ms/KfTQt