• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 27.12.19, 15:56
  • Opened by: Karim BOUDALI
  • Closed by: Fred
  • Closed on: 01.02.20, 13:31
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #16532 - display problem

Hi,

I have this problem : website https://www.qinki.fr (and see screenshot)

Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can: 

  1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
  2. Find the double jquery.js include and remove it.

thank you for your help !
Karim

Attachments:

c3.jpg (138.6 KiB)

Comments

Fred 27 Dec 2019, 20:53

Hi, Karim.
something wrong with your slider module. Try to uninstall and install it back

Karim BOUDALI 28 Dec 2019, 11:54

it’s revolution slider ? how to do please ?
thank

Fred 28 Dec 2019, 12:23

Go to your back office → modules, find Revolution slider, uninstall it, then install it back