- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 04.01.20, 11:37
- Opened by: ionut Ungureanu
- Closed by: Fred
- Closed on: 01.03.20, 12:15
- Reason: Closed
- Comment: Glad to help!
Ticket #16572 - Slider "oldstyle" is not available
why i can install sliders? i have this eror: Slider “oldstyle” is not available
and why i cannot see the new product on homepage?
acces:
http://pres.framboise.ro/admin333jfvisp/ usr: suport@taktica.ro
pass: parolademo22
Comments
Hi, ionut.
There are seems no permissions to copy slider into the folder /PRESTASHOP_ROOT/upload
hi and how to fix it? can i give you privete acces to the cpanel?
and other problem, facebook chat dont see, i configuret but not show
you have to give correct permissions for the folders on your server. You can read more about that in our documentation http://alysum5.promokit.eu/promokit/documentation/#getting_started
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and Back office
i put my server details, can you look now? thnk you
I’m not able to connect to your server, here is the log of my FTP client:
i have change the date for login, and i try it it work now
please view my update
That’s really strange.
- The slider source file is available https://alysum5.promokit.eu/promokit/dummy/oldstyle.zip
- The folder “uploads” has “write” permissions
I suppose we have to take a look at server error logs, maybe there is some suggestion about the problem
i see, i have update my profile whit cpanel acces . feel free to look. thank you for your support
I still can’t find a solution. Something in your server blocks those requests to get slider file.
Try to import a slider manually https://alysum5.promokit.eu/promokit/documentation/#revslider
Ok i will try, but messenge chat?
Have you tried to configure Facebook module?
yes is configured, on mobile is appear but desktop not, and other problem, on amp mobile photo of product not apper in product page, and category not shwo product
Please update fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
i update my detalis
But as I can see it’s not configured https://take.ms/MVmD0
i see tahnk you,and wye i dont see category product and product images on mobile AMP?
Because you don’t have enable “https”, read more in the AMP documentation https://alysum5.promokit.eu/promokit/documentation/amp/troubleshooting.html