- Priority: High
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 04.01.20, 22:05
- Opened by: Areti Moki
- Closed by: Fred
- Closed on: 01.02.20, 14:08
- Reason: Closed
- Comment: Glad to help!
Ticket #16574 - product images bugs
1. Look at the video-cast (other photo is loading and other photo is appearing on front-end, even after cleat cache)—-really crazy!!!! https://drive.google.com/open?id=1qmRzm6dhjzu17Pe6bIiRMBuL9QQ97LtU
2. Check the attachment. I need to customise product’s page image size and alignment , but unfortunately it doesn’t work when I am adding new custom CSS.
Your theme on ThemeForest it appears right and you mention that is fully customizable. If it is true.. Your Theme is full of Bugs.
It is really unproductive and unprofessional to wait so long for an answer.
With so many bugs, if you need 24 hours to see my question it is completely unprofessional. And most of the times you can’t find how to fix bugs.
And please do not find excuses that it’s not yours responsibility to fix bugs but Prestashop’s.
I’m sorry but once you’ve set up this Theme you are responsible for this!!!
I am waiting your support ASAP.