• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.01.20, 13:46
  • Opened by: Areti Moki
  • Closed by: Fred
  • Closed on: 01.02.20, 14:09
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16576 - Alysum theme/ Database bug/ appearing old photos on the FRONT-END and new photo on BACK-END

It is more than obvious that the theme has a problem with database records. In the video I send you it clearly shows:

1. A VERY OLD PRODUCT’S PHOTO APPEARS -suddenly- on the product’s page, while in BACK-END is loaded another NEW photo.

I DO CLEAR CACHE AND CONTINUE OLD PHOTO ON FRONT END AND NEW ON BACK-END.

https://drive.google.com/open?id=1KoKSEm8E6ItcmCGKLcuZrvUcYDfirscw

and do not tell me that it is presenting right on your computer!!!

PRODUCT REF NUMBER : 396590

Comments

Fred 05 Jan 2020, 16:06

I see the new image there: https://take.ms/8J99b

Fred 05 Jan 2020, 17:54

The theme doesn't manage database, it just show the image received from prestashop platform