• Closed by: Fred (fred)
  • Closed on: 16.01.20, 14:58
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16640 - Issues with theme update

I want to update the theme version, from 5.3.8 to 5.3.9
When I put the store in maintenance, it doesn’t let me do the update.
You can verify what is happening.
I need to update because I have updated prestashop to the latest version, but not the theme, and since then I am having some problems with some modules ...


Fred (fred) 15 Jan 2020, 10:27

Hi, Leonor.
Try following solution https://support.promokit.eu/?do=details&task_id=16328

Leonor Fernandez (Leonor2706) 15 Jan 2020, 11:53

Hello Fred,
Can you upload the file to that folder please?
Thank you

Fred (fred) 15 Jan 2020, 12:56

Done. Please try to update

Leonor Fernandez (Leonor2706) 15 Jan 2020, 13:26

OK. Thanks
I´ll try later

Leonor Fernandez (Leonor2706) 16 Jan 2020, 10:29

The problem has not been solved, everything remains the same
I have a backup available, can you update and theme please?
Thank you

Fred (fred) 16 Jan 2020, 14:14

I just updated the theme with no problems

Leonor Fernandez (Leonor2706) 16 Jan 2020, 14:16

Thank you very much

Leonor Fernandez (Leonor2706) 16 Jan 2020, 14:17

Thank you very much!

Fred (fred) 16 Jan 2020, 14:58

you are welcome