• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 14.01.20, 18:26
  • Opened by: Leonor F.
  • Closed by: Fred
  • Closed on: 16.01.20, 14:58
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16640 - Issues with theme update

Hi,
I want to update the theme version, from 5.3.8 to 5.3.9
When I put the store in maintenance, it doesn’t let me do the update.
You can verify what is happening.
I need to update because I have updated prestashop to the latest version, but not the theme, and since then I am having some problems with some modules ...

Comments

Fred 15 Jan 2020, 10:27

Hi, Leonor.
Try following solution https://support.promokit.eu/?do=details&task_id=16328

Leonor F. 15 Jan 2020, 11:53

Hello Fred,
Can you upload the file to that folder please?
Thank you

Fred 15 Jan 2020, 12:56

Done. Please try to update

Leonor F. 15 Jan 2020, 13:26

OK. Thanks
I´ll try later

Leonor F. 16 Jan 2020, 10:29

Hello,
The problem has not been solved, everything remains the same
I have a backup available, can you update and theme please?
Thank you

Fred 16 Jan 2020, 14:14

I just updated the theme with no problems

Leonor F. 16 Jan 2020, 14:16

Thank you very much

Leonor F. 16 Jan 2020, 14:17

Thank you very much!

Fred 16 Jan 2020, 14:58

you are welcome