- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 24.01.20, 10:21
- Opened by: Ioana Zgiia
- Closed by: Fred
- Closed on: 01.03.20, 12:17
- Reason: Closed
- Comment: Glad to help!
Ticket #16684 - Js errors after upgrading to 5.3.9
We have Alysum theme on deflorian.ro (website folder is /florian). Until today we used version 5.2.4 with prestashop 1.7.4.1.
Today we upgraded prestashop to 1.7.6.3 and then upgraded Alysum to 5.3.9. I did the theme upgrade one by one: 5.2.5, 5.3.0 … 5.3.9. I did some quick testing after each upgrade but I noticed only at the end that some things are not working.
1. There is a js error:
commonscripts.min.js:1 Uncaught TypeError: $.cookie is not a function at HTMLDocument.<anonymous> (commonscripts.min.js:1)
2. Probably related to first problem:pk_products carousel is not working (looking weird and no sliding arrows)
I don’t know how to fix them. Could you please help? If needed, the site could be put in maintanence mode
Thanks!
Comments
Hi, Ioana.
Sorry for the delay.
Your website is unavailable for me
The website is listed in the second licence item: http://deflorian.ro. The site is loading fine for me.
Sorry, I missed that, now I see
Do you use some cache? I have added a fi to the file /themes/alysum/assets/js/alysum.js but don’t see any changes through browser http://deflorian.ro/themes/alysum/assets/js/alysum.js
As far as I know, no cache is used. Did you upload the files in /florian folder? That is the root folder of deflorian.ro
yes, right.
Now the issue has to be fixed, please test it out
No js errors anymore, but the carousel is not looking very good. I attached a screenshot.
Attachments:
screen.png(908.6 KiB)I suppose that’s because of outdated module pk_products.
There is a new tool Page Builder available now in the theme, you can consider you use it, it will let you build your pages easier. If you need an assistance in configuration, just let me know
Yes, I need assistance for configuration. Can you tell me where I can find this Page Builder tool and how to use it? Do you have some documentation on this? I only need to make this carousel work as it did before.
There is some limit for file uploading.
I need to upload Page builder module files but get an error
Could you please retry now?
Your server works incredibly slow but I have finally uploaded the module. Now I’m not able to open the back office http://deflorian.ro/admin288mxbq0b
Could you please check out the link?
Hmm, it works fine for me (both admin and public pages). The only thing that is slow is when I add a product to basket
Ok, Page builder is installed now.
Go to Theme Settings → Home, and enable Page builder. Then go to Page builder and configure your layout
Hi,
I am testing page builder on a test subdomain. Thanks. I will come back with questions about that.
Now I have noticed some erros in backoffice admin of the prestashop. The customer details are not working, in returns an erros 500 Internal Server Error. It happens when I go to customer details under Customers tab on the left menu, and also when I want to see full details about a customer in the order details. Also, in the order details I don’t see the phone no. of the customer, which was there before we upgraded the theme and prestashop version.
Thank you.
Attachments:
error500.jpg(95.7 KiB)Hi, Ioana.
Back office issues are not related to the theme.
To find out what’s wrong there, you have to enable Debug Mode, it will let you see detailed error messages