• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.01.20, 02:57
  • Opened by: Lite Solutions
  • Closed by: Fred
  • Closed on: 28.01.20, 09:49
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16689 - Infinite loop on login

Hi,

I’m having many problems to install the theme. I have tried different approaches to solve the problem but not worked.

Basically, what I can see is that module pk_themesettings is present under modules/ folders, but it is not shown on Prestashop and neither the related tables are created. It looks like pk_themesettings is not recognized as module.

I have done installation of them throught theme manager, uploading the venedor-v.3.2.0.zip file, and I can see other modules, which has been activated automatically.

thank you
Daniel

Comments

Fred 26 Jan 2020, 09:59

Hi, Lite Solutions.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Lite Solutions 27 Jan 2020, 03:32

Hi,

I have solved most of problems… but yet I get a 500 error randomly when cleaning cache.

In other hand, I have some questions about configuration I could not solve with documentation:

1.- How can I get a full width category view? I’m not interested on filters neither information on sidebars.

2.- I miss “Instagram” on footer link. How can I add this social link?

3.- When someone subscribes to the newsletter, how can I see the subscriber list? Is it some newsletter mechanism implemented (inline or either a Mailchimp connection, for example)?

4.- How do I translate revolution slider text? I guess it is not possible… I would really appreciate a simpe solution, like allow to select a slider per language, so I can create one slider for each language.

5.- I have defined social accounts Venedor Settings but they are not shown… instead I had to edit the footer using the pagebuilder. For what are used the social settings defined on Venedor settings?

6.- I have defined the footer bottom message on Theme Settings, but it does not apply. I had to modify it on Footer Builder. For what are used the footer message settings defined on Venedor settings?

Thank you
Daniel

Fred 27 Jan 2020, 11:17

1. Check out our documentation https://alysum5.promokit.eu/promokit/documentation/#faq5

2. As I can see you already have it https://take.ms/BBtHq

3. http://alysum5.promokit.eu/promokit/documentation/#faq6

4. Just enable this option https://monosnap.com/file/1H1fEu1wZlLejqCOY9AwWJwasWEEZB

5. That is an option what works in case you are not using Page Biolder
6. See #5

Lite Solutions 27 Jan 2020, 11:28

Hi,

2.- Sorry, it is “linkedin” the one that does not appear.

Thank you for your fast answer!

Fred 27 Jan 2020, 12:30

I’m not able to login to back office

El empleado no existe o la contraseña introducida es incorrecta.
Lite Solutions 27 Jan 2020, 13:06

Sorry, I updated user/pass data, now you have the good ones.

Fred 27 Jan 2020, 17:32

I just added LinkedIn option

Lite Solutions 27 Jan 2020, 19:08

Thank you!

I see you modified some files to get it. Will this change be realeased in future updates?

Fred 27 Jan 2020, 19:49

Yes, we already added this option for the next update