Ticket #16698 - product display

Hello i have problem with display product on my page. It shows only one bag (always the same one) even if the adress to the correct one is good.

please help me asap because I want to make a promo, but now I can’t show this to my clients :(

add a print screen to show the problem...

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Comments

Fred (fred) 28 Jan 2020, 22:13

Hi, Aleksandra.
Please try to update the theme to the latest version, and clear the cache.

Aleksandra Groś (ohhla_ohhla) 28 Jan 2020, 22:38

but it is the latest version and I also clear the cache today. It doesn't work either :(

Aleksandra Groś (ohhla_ohhla) 28 Jan 2020, 23:03

please see the print screen.

Aleksandra Groś (ohhla_ohhla) 29 Jan 2020, 10:27

my shop doesn't work. its a big problem for my because customers can't by nothing !
please solved it ASAP.

Fred (fred) 29 Jan 2020, 11:41

What exactly doesn't work?
As I can see all is fine, and even the initial issue seems resolved now

Aleksandra Groś (ohhla_ohhla) 29 Jan 2020, 12:26

i fix it by another support. Because I couldn't wait no longer for You respond.

Fred (fred) 29 Jan 2020, 12:27

We do not provide dedicated support.
We have other customers too and have to help everyone, that's why you have a delay in our reply

Aleksandra Groś (ohhla_ohhla) 29 Jan 2020, 13:00

It's ok. I understand that, that's why I call someone else to help me. only answer to You're question.

Fred (fred) 29 Jan 2020, 13:54

Thank you for understanding