- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 28.01.20, 14:59
- Opened by: Aleksandra Groś
- Closed by: Fred
- Closed on: 01.03.20, 12:16
- Reason: Closed
- Comment: Glad to help!
Ticket #16698 - product display
Hello i have problem with display product on my page. It shows only one bag (always the same one) even if the adress to the correct one is good.
please help me asap because I want to make a promo, but now I can’t show this to my clients :(
add a print screen to show the problem…
Comments
Hi, Aleksandra.
Please try to update the theme to the latest version, and clear the cache.
but it is the latest version and I also clear the cache today. It doesn’t work either :(
please see the print screen.
Attachments:
Zrzut ekranu 2020-01-28 o 23....(43.5 KiB)Zrzut ekranu 2020-01-28 o 23....(25.1 KiB)my shop doesn’t work. its a big problem for my because customers can’t by nothing !
please solved it ASAP.
What exactly doesn’t work?
As I can see all is fine, and even the initial issue seems resolved now
i fix it by another support. Because I couldn’t wait no longer for You respond.
We do not provide dedicated support.
We have other customers too and have to help everyone, that’s why you have a delay in our reply
It’s ok. I understand that, that’s why I call someone else to help me. only answer to You’re question.
Thank you for understanding