• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 31.01.20, 05:12
  • Opened by: Rafael Chavez
  • Closed by: Fred
  • Closed on: 01.03.20, 12:17
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16710 - I can't update the latest Alysum template update

I have the Alysum version v.5.1.5 and I am trying to update to the latest version, I followed all the steps of the guide and I did not succeed in the update and I spoiled the entire website; Luckily I had a backup.
I request your help to be able to update the template to the last update of the Alysum template

Best regards.

Raphael

Comments

Fred 31 Jan 2020, 12:02

Hi, Rafael.
You have outdated theme version which could not be updated automatically through back office.
You have to make a manual update, see details in the readme file for the theme