• Closed by: Fred
  • Closed on: 01.03.20, 12:41
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16720 - Carousel Arrows gone after scroll / Mobile version

Hello,

On my homepage i have a product carousel.

After scrolling on homepage the arrow are gone :-(

How can i fix this?

Thank you!

Attachments:

Schermafbeelding 2020-02-03 o... (416.9 KiB)

Comments

Fred 03 Feb 2020, 18:54

I just scrolled a carousel to the end and keep seeing the arrows https://take.ms/JW1qk

Jos Salfischberger 04 Feb 2020, 15:31

Hello,

Did you test this on a mobile phone?

I test on a iPhone 11 Max Pro and the problem still exist.

Fred 05 Feb 2020, 13:47

I see the issue. Working on solution…

Jos Salfischberger 05 Feb 2020, 16:59

Hey Fred,

I see that the homepage on the mobile version is no longer working properly at all.
1. Hamburger menu is broken (no longer works at all)
2. Carousel is now under each other.

My client is very angry now. And I can’t solve anything now because you are busy.
Can you let us know something quickly?
Because this is really not possible.
Thanks in advance

Fred 05 Feb 2020, 17:55

it works now. As for arrows, didn’t you add some js code what could cause the issue? because you are the first and only one who has that problem

Jos Salfischberger 05 Feb 2020, 18:00

Sorry guys.

We don’t add JS code.

Still the arrows are not working.

Fred 06 Feb 2020, 13:09

We have make tests in our demo and localhost and everything works correctly. Maybe you have some specific configuration/scripts, I still can’t figure that out. Keep working on that

Jos Salfischberger 10 Feb 2020, 17:27

Any update?

Fred 11 Feb 2020, 11:47

We found out this issue in our demo as well. We are working hard to find a solution as soon as possible

Fred 11 Feb 2020, 13:47

The issue has been fixed. Please test to confirm the change