- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 03.02.20, 14:30
- Opened by: Jos Salfischberger
- Closed by: Fred
- Closed on: 01.03.20, 12:41
- Reason: Closed
- Comment: Glad to help!
Ticket #16720 - Carousel Arrows gone after scroll / Mobile version
Hello,
On my homepage i have a product carousel.
After scrolling on homepage the arrow are gone
How can i fix this?
Thank you!
Comments
I just scrolled a carousel to the end and keep seeing the arrows https://take.ms/JW1qk
Hello,
Did you test this on a mobile phone?
I test on a iPhone 11 Max Pro and the problem still exist.
I see the issue. Working on solution…
Hey Fred,
I see that the homepage on the mobile version is no longer working properly at all.
1. Hamburger menu is broken (no longer works at all)
2. Carousel is now under each other.
My client is very angry now. And I can’t solve anything now because you are busy.
Can you let us know something quickly?
Because this is really not possible.
Thanks in advance
it works now. As for arrows, didn’t you add some js code what could cause the issue? because you are the first and only one who has that problem
Sorry guys.
We don’t add JS code.
Still the arrows are not working.
We have make tests in our demo and localhost and everything works correctly. Maybe you have some specific configuration/scripts, I still can’t figure that out. Keep working on that
Any update?
We found out this issue in our demo as well. We are working hard to find a solution as soon as possible
The issue has been fixed. Please test to confirm the change