• Closed by: Fred
  • Closed on: 01.03.20, 12:39
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #16732 - The blog is failing after the update

The blog is failing after the update

The url I was using says I don’t have any posts
https://www.tiendahippie.es/es/blog

The categories say the same
https://www.tiendahippie.es/es/blog/blog-estampados-y-patrones

And on the home page you don’t see the posts either

How can I fix it?

Attachments:

blog.png (555.6 KiB)

Comments

Fred 05 Feb 2020, 23:36

Please give me more details, what did you update? what version did you have before, etc…

Alexandro Galussio 06 Feb 2020, 11:46

The update was done by you because I wasn’t updating. In Ticket #16621 - Update Error

Alexandro Galussio 06 Feb 2020, 13:25

On my dev server. (development) I replaced the folder that is inside your updates:
\updates\5.3.8\modules\ph_simpleblog\
to
/modules/ph_simpleblog

And it started working but with an error 500 (image capture with debug mode attached)

Do you have this module before the upgrade?

Or a solution for the latest version

Attachments:

blog-error5.3.8.png (57.3 KiB)
Fred 06 Feb 2020, 13:34

I’m working on that…

Alexandro Galussio 06 Feb 2020, 17:16

ok, I’m waiting for the solution

Fred 06 Feb 2020, 17:16

we are working on that

Fred 06 Feb 2020, 17:49

The issue has been fixed. Please test to confirm the change

Alexandro Galussio 07 Feb 2020, 10:36

Yes, the blog works now! Can you tell me what it was?
After the update the problem I have is with the product images.
When I open a product you can see the main picture but when I load the pictures they don’t load, I have to click repeatedly.
Do you know what can happen? It used to work fast.
Attached video showing the problem

Attachments:

image-error.mp4 (573 KiB)
Alexandro Galussio 07 Feb 2020, 13:51

I keep analyzing the problem and I see that when I change the photo it doesn’t change the reference number when I change the color (before it did) and that can be the problem but I don’t know how to solve it.

Alexandro Galussio 07 Feb 2020, 16:23

I keep analyzing the problem and I see that when I change the photo it doesn’t change the reference number when I change the color (before it did) and that can be the problem but I don’t know how to solve it.

Fred 08 Feb 2020, 11:33

Please try now, the issue should be fixed