- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 05.02.20, 12:48
- Opened by: Alexandro Galussio
- Closed by: Fred
- Closed on: 01.03.20, 12:39
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #16732 - The blog is failing after the update
The blog is failing after the update
The url I was using says I don’t have any posts
https://www.tiendahippie.es/es/blog
The categories say the same
https://www.tiendahippie.es/es/blog/blog-estampados-y-patrones
And on the home page you don’t see the posts either
How can I fix it?
Comments
Please give me more details, what did you update? what version did you have before, etc…
The update was done by you because I wasn’t updating. In Ticket #16621 - Update Error
On my dev server. (development) I replaced the folder that is inside your updates:
\updates\5.3.8\modules\ph_simpleblog\
to
/modules/ph_simpleblog
And it started working but with an error 500 (image capture with debug mode attached)
Do you have this module before the upgrade?
Or a solution for the latest version
Attachments:
blog-error5.3.8.png(57.3 KiB)I’m working on that…
ok, I’m waiting for the solution
we are working on that
The issue has been fixed. Please test to confirm the change
Yes, the blog works now! Can you tell me what it was?
After the update the problem I have is with the product images.
When I open a product you can see the main picture but when I load the pictures they don’t load, I have to click repeatedly.
Do you know what can happen? It used to work fast.
Attached video showing the problem
Attachments:
image-error.mp4(573 KiB)I keep analyzing the problem and I see that when I change the photo it doesn’t change the reference number when I change the color (before it did) and that can be the problem but I don’t know how to solve it.
I keep analyzing the problem and I see that when I change the photo it doesn’t change the reference number when I change the color (before it did) and that can be the problem but I don’t know how to solve it.
Please try now, the issue should be fixed