• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.02.20, 15:03
  • Opened by: Gerlinda Muggen
  • Closed by: Fred
  • Closed on: 01.03.20, 12:38
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #16750 - Loading spinner keeps spinning behind Revolution slide widget

Hi,

As far as I was able to check all widget show a spinner while loading and disappears when loading is complete. But for some reason the spinner remains behind the Revolution slider’s content. This is visible when a slider has transparent elements.

You can see this at: https://horseridersclassics.nl if you remove the DOM element containing the image.

Do you have a suggestion on how to fix this? Can I disable the spinner somehow?

Best,
Eelco

Comments

Fred 06 Feb 2020, 16:39

Hi, Gerlinda.
Try to update to the latest version

Gerlinda Muggen 07 Feb 2020, 06:14

Hi Fred,

This didn’t work. I’ve updates as per instructions, but I still see the loader spinner behind the Revolution slider if I remove the image from the DOM.

Hope you have another suggestion.

Best,
Eelco

Fred 07 Feb 2020, 11:49

Yes, I see.
Try to add following CSS fix to the Theme Settings → Customer CSS:

body .rev_slider_wrapper {background:none}