Sorry for inconvenience
We will back as soon as possible
- Priority: High
- Status: Closed
- Theme: Alysum
- Private: No
- Open Date: 08.02.20, 12:23
- Opened by: Thomas Bessat
- Closed by: Fred
- Closed on: 01.03.20, 12:40
- Reason: Closed
- Comment: Glad to help!
Ticket #16764 - Account Creation on mobile
I have a huge problem with mobile with AMP enabled. When I try to create an account from a mobile or tablet, I get a 500 internal error issue when I click on “Continue” after the “Personal Information” requirements.
And if I try to log in with an existing account, I get a “Use the required format” message. But it’s working on the computer version.
This is a pretty big deal as no customer can connect to the website and order products...
If you have any solution, would be appreciated