- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 08.02.20, 12:23
- Opened by: Thomas Bessat
- Closed by: Fred
- Closed on: 01.03.20, 12:40
- Reason: Closed
- Comment: Glad to help!
Ticket #16764 - Account Creation on mobile
Hi,
I have a huge problem with mobile with AMP enabled. When I try to create an account from a mobile or tablet, I get a 500 internal error issue when I click on “Continue” after the “Personal Information” requirements.
And if I try to log in with an existing account, I get a “Use the required format” message. But it’s working on the computer version.
This is a pretty big deal as no customer can connect to the website and order products…
If you have any solution, would be appreciated :)
Thank you!
Comments
Hi, Thomas
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
Hi Fred,
It should be good now, I have updated the information
Hi, Thomas.
The issue has been fixed. Please test to confirm the change
It works fine :)
Thank you, you’re awesome !
you are welcome