• Closed by: Fred
  • Closed on: 04.04.20, 22:28
  • Reason: Closed
  • Comment: Glad to help!

Ticket #16963 - AMP error

AMP does not work.

I have tried changing theme, settings and etc, but it doesn’t work … and it gives the following error, “too many redirects”

Comments

Fred 05 Mar 2020, 21:52

I have installed latest AMP version for you, which works fine for sure for many customers, but not for you. Do you have some specific prestashop configuration?

Gloria Franco Hernandez 05 Mar 2020, 23:28

Multi-store only

Fred 06 Mar 2020, 21:14

AMP works fine in multi-store mode, as you can see in our demo. Maybe you have some specific module? if so, please test AMP with disabled module.

Gloria Franco Hernandez 10 Mar 2020, 10:42

I use specific modules for customer registration … since one of the stores and B2B but I do not use any other type of module different …

Fred 10 Mar 2020, 15:00

Seems that module generates redirects in AMP

Gloria Franco Hernandez 10 Mar 2020, 19:01

what module?
Since I have deactivated them all and it still does not work …

Fred 10 Mar 2020, 19:14

I use specific modules for customer registration that module what you used

Gloria Franco Hernandez 11 Mar 2020, 14:28

Reference Description Qty U. price (tax excl.) Total (tax excl.)
Pack 118 Accomplishing legal regulations GDPR, cookies 1 149,99 € 149,99 €
17359 Tienda Privada para negocios B2B 1 59,99 € 59,99 €
17826 Pack 1 - Módulos B2B (privatización para profesionales) 1 119,99 € 119,99 €
18478 re Captcha - Anti Spam - recaptcha 1 29,99 € 29,99 €
20744 Pack 2 - Módulos B2B (privatización para profesionales) 1 99,99 € 99,99 €
22939 Option Zen (Pack) - Dynamic Ads + Pixel 1 45,00 € 45,00 €
Pack 118 Option Zen (Accomplishing legal regulations GDPR, cookies) 1 60,00 € 60,00 €
23099 Option Zen (Pack) - Pack 1 - B2B Business (privatization for
profesionals)
1 48,00 € 48,00 €
23099 Option Zen (Pack) - Pack 2 - B2B Business (privatization for
profesionals)
1 45,00 € 45,00 €
23099 Option Zen (Pack) - Private Shop module for B2B business 1 27,00 € 27,00 €
23671 Dynamic Ads + Pixel 1 99,99 € 99,99 €
P. 1 / 1
An electronic version of this invoice is available in your account. To access it, log in to the
website using your e-mail address and password (which you created when placing your first order).
PrestaShop SA - 12 rue d’Amsterdam 75009 Paris - France
SIREN B497916635 Nanterre - NAF 6201Z - VAT FR66497916635 - SA au capital de 339 227,10 €
INVOICE
27148 Option Zen (Pack) - Customer Groups Registration PRO 1 12,00 € 12,00 €
32580 Registro de Grupos de Clientes PRO 1 29,99 € 29,99 €

Fred 12 Mar 2020, 18:57

What I have to do with that order?

Gloria Franco Hernandez 15 Mar 2020, 16:06

Well, you have told me what modules I use on the web

Fred 16 Mar 2020, 10:33

It’s hard to understand something with this list. Try to disable AMP for a while

Gloria Franco Hernandez 16 Mar 2020, 18:28

So I can’t use AMP mode from the web.

Fred 16 Mar 2020, 23:12

You can use it, bur with disabled module which causes the problem.
Any third party module is not compatible with AMP by default. To make it work with AMP we have to extend AMP module what requires some time.