• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.03.20, 19:14
  • Opened by: Marco Coppola

Ticket #16964 - AMP - Bug of contact form

if you try to send a message through the page contact us of amp version you receive an email without firstname and lastname.



Fred 05 Mar 2020, 22:38

The issue has been fixed. Please test to confirm the change

Marco Coppola 05 Mar 2020, 23:15

Now it works.
Why when I use the contact page desktop version I don't get emails but in the contact page amp version yes?

Fred 07 Mar 2020, 09:52

I can't find a reason. We have to take a look at server error logs to find a reason

Marco Coppola 07 Mar 2020, 10:01

Ok, where I can find the server error logs?

Fred 07 Mar 2020, 10:22

you have to ask your hosting provider

Marco Coppola 07 Mar 2020, 10:28

Is it a bug of template?

Fred 07 Mar 2020, 10:29

We have to figure that out, but I suppose that is not a problem of template

Marco Coppola 07 Mar 2020, 10:31

Can you check this issue?

Fred 07 Mar 2020, 10:31

I need server error logs

Marco Coppola 07 Mar 2020, 11:25

You can find here the log file → public_html/php_errorlog

Fred 08 Mar 2020, 09:54

There is no such folder https://take.ms/Spxr5