• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.03.20, 08:29
  • Opened by: Maciej Piekielnik

Ticket #16966 - problem with installation for the first time

I have created new prestashop and when installing Alysum theme I got message:

Nie można install modułu productcomments. Moduł jest nieprawidłowy i nie można go załadować.

(”cannot install module productcomments...”)

Please tell me what to do.


Fred 06 Mar 2020, 08:37

Hi, Maciej.
Please update your prestashop to latest version, or remove "productcomments" module from the theme config /themes/alysum/config/theme.yml and try to install once more

Maciej Piekielnik 06 Mar 2020, 08:59

I have latest version of prestashop. AFter deleting productcomments everythings works OK. Except product comments.

Fred 08 Mar 2020, 20:15

that's because you have to upgrade your prestashop to latest version to get working Product Comments module