• Priority: High
  • Status: Waiting on customer
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 06.03.20, 10:12
  • Opened by: Jakub Mičovský

Ticket #16967 - Product combination

i have big problem with my shop - I have version of presta shop and your template Alysum and my combinations don’t work.

For example here: https://www.kolsport.cz/eshop/cs/29-kola/146-444-29-core-sprinter-cerny-mat-acera-8s-kotouce-mt-200-z565.html

Can you help me please?

Thank you very much


Fred 06 Mar 2020, 21:00

Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office

Jakub Mičovský 08 Mar 2020, 00:13

Hello, details are added. Thank you

Fred 08 Mar 2020, 10:41

Yes, I can login.
Could you please give me more details, what exactly doesn't work. As I can see it's impossible to change the product combination. But I'm not sure that is a theme's issue. You can switch to the classic theme to check out how it works by default

Jakub Mičovský 08 Mar 2020, 16:19

We tried default template and it worked.


When you select a option in combination, it always returns to a different setting.

Fred 08 Mar 2020, 20:01

Can I switch the theme for a test?

Jakub Mičovský 08 Mar 2020, 20:24

Of course

Jakub Mičovský 09 Mar 2020, 10:22

Now is there clasic template and it works. Look

Fred 09 Mar 2020, 19:06

Yes, I see.
We are working on that...

Fred 10 Mar 2020, 18:51

I have uploaded original file /themes/alysum/templates/catalog/_partials/product-variants.tpl and now all works correctly

Jakub Mičovský 11 Mar 2020, 08:45

Hello, thank you, select now works correctly, but adding to the cart does not work - nowhere.
The popup does not open, item is displayed in the cart when you refresh. Data are sent and returned correctly.

You can look at it?
Thank you Jakub

Fred 11 Mar 2020, 09:50

Did you edit other theme files? maybe that's the reason?

Jakub Mičovský 11 Mar 2020, 10:03


Fred 11 Mar 2020, 11:14

it works now https://take.ms/qQwzZ

Jakub Mičovský 11 Mar 2020, 16:50

I see the button, but i can't normal add to cart.


If you try - nothing happend. You have to reftresh to see new item in cart.

You demo - https://drive.google.com/file/d/1Fmfc14CDk4sFXAlqejkAedtczV4xRn3i/view?usp=drivesdk

Fred 11 Mar 2020, 17:24

you have to add "Cart" module to the header

Jakub Mičovský 11 Mar 2020, 17:39

Oh, I had to turn on ajax cart. Thank you

Last question - I only see two parameters from the combination in the cart. Missing first - was chosen.


Košík.png (155.9 KiB)
Fred 11 Mar 2020, 18:49

Please activate Add to cart module to let me see the cart

Jakub Mičovský 11 Mar 2020, 23:04

Allowed, this has been set only for logged users.

Fred 12 Mar 2020, 09:56

Now I'm not able to select these options https://take.ms/e8rDE

Fred 12 Mar 2020, 11:36

it looks correctly for me https://take.ms/iB6ZA