- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 13.03.20, 19:19
- Opened by: Martina Caduco
- Closed by: Fred
- Closed on: 02.05.20, 12:06
- Reason: Closed
- Comment: Glad to help!
Ticket #17014 - Error in search bar
Hi!
There is an error in the search module of Alysum.
In the search bar is written “Undefined” and after click the page that appers is 500 Server Error.
See all the sceenshots concerning errors and prestashop and theme versions.
Thanks
Comments
Hi, Martina.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP
Done!
You have to downgrade your php to 7.2.x version. Prestashop doesn’t support 7.3.x yet
Done! php 7.2.26 but Search option does not work
The issue has been fixed. Please test to confirm the change
That was not a problem of the theme. I just renamed a redundant file /public_html/controllers/front/SearchController.php
Thanks! It works!
Hi! There is also another problem We started to laod product but now the site is very very slow borh frontend and backend! Something concerning change we did in PHP version o relative theme or you fixed Search bar?
Thanks!
Hi, Martina Caduco.
Even your back office works slow, it’s definitely not a theme’s problem.
1. Try to apply this recommendations https://take.ms/k7aPT
2. Try to enable Opcahe in your server configuration