• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 16.03.20, 16:32
  • Opened by: Thomas Bessat
  • Closed by: Fred
  • Closed on: 04.04.20, 22:29
  • Reason: Closed
  • Comment: Glad to help!

Ticket #17032 - Input Fields locked (account creation / login)


Since this morning, I am not able to create an account or to log as a customer.

The fields were the customer has to put texts looks like they are locked : no text can be put inside.

I’m not sure why and I can not find any solution to unlock the fields.

Do you have any clue of why it happens?

Thank you


Fred 16 Mar 2020, 23:17

All was worked fine, what did you do before?

Thomas Bessat 17 Mar 2020, 11:34

We set the phone number to be required when you make an order, it's the only modifications I can think of, but it has been made in the back-end office.
Some CSS changes also for an auction module, to change the look of it

Fred 17 Mar 2020, 22:27

you seems changed the font size to 0, see the screenshot https://take.ms/W1HEQ

Thomas Bessat 18 Mar 2020, 10:03

Hi Fred,

You're right... Don't know when I made this mistake, but I feel stupid x)

Thank you for your help, I didn't notice the font size

Fred 18 Mar 2020, 10:25

No problem, you are welcome.

Fred 18 Mar 2020, 10:25

Please support out theme if you like it and our service. You could rate it here http://themeforest.net/downloads