• Priority: 0
  • Status: Closed
  • Theme: Venedor
  • Assigned To: Fred
  • Private: No
  • Open Date: 17.03.20, 16:15
  • Opened by: Mathieu Garcia
  • Closed by: Fred
  • Closed on: 08.09.20, 11:41
  • Reason: Closed
  • Comment: Glad to help!

Ticket #17041 - Infinite loop on the Page Builder

Hi,

Impossible for me to be to work on the Page Builder, I constantly have the same concerns with an infinite loop…

I have seen on forums that i have to deactivate the Async Requests option but i cannot find this option, even in the FTP.

Do you have a solution ?

Thank you…

Comments

Fred 17 Mar 2020, 23:36

Hi, Mathieu Garcia.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and Back Office

Mathieu Garcia 18 Mar 2020, 15:22

It’s done !

Fred 19 Mar 2020, 10:25

Unable to login

Il y a une erreur.
Ce compte employé n'existe pas, ou le mot de passe est erroné
Mathieu Garcia 19 Mar 2020, 10:30

My bad… Now it’s okay !

Fred 19 Mar 2020, 12:41

Now I can login but I don’t see the issue, Page builder works fine

Mathieu Garcia 22 Mar 2020, 12:40

Indeed I do not know what happened but it works again. Thanks for your help !

Mathieu Garcia 13 Jul 2020, 10:59

The infinite loop starts again, impossible to make changes!

Fred 13 Jul 2020, 11:01

it works for me. Please take a screenshot of the issue