• Priority: High
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 18.03.20, 13:22
  • Opened by: Rania Biçer
  • Closed by: Fred
  • Closed on: 04.04.20, 22:29
  • Reason: Closed
  • Comment: Glad to help!

Ticket #17054 - “Install action is impossible for the module “productcomments”


I installed “Alysum Theme” on my Prestashop But when I’m clicking on “Use this theme”, an error message appears : “Install action is impossible for the module “productcomments”.

The module isn’t valid and cannot be loaded”.

Could you help me please ?

Thanks in advance for your help,


Fred 18 Mar 2020, 18:05

Hi, Rania.
Please update your Prestashop to latest version. Or remove productcomments module from the theme config file /config/theme.yml then try to install the theme once more