- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Fred
- Private: No
- Open Date: 21.03.20, 21:39
- Opened by: Torben Schmidt
- Closed by: Fred
- Closed on: 28.05.20, 00:15
- Reason: Closed
- Comment: Glad to help!
Ticket #17089 - Can't update theme
Hello
I can’t update the theme. It says there is an update, when trying to update it, it sends an error.
Comments
Hi, Torben Schmidt.
You can try manual update. Or I can help you, but in any case please make a backup before
How do I manually update the theme? Can you help me with it?
Yes, I can, but check out theme documentation first https://venedor3.promokit.eu/promokit/documentation/#theme_update
Hi again
I managed to update the theme, but the problem persists. Still, the categories and products are not showing as they should. Just some CSS-free displaying and some product images. Could you help me solve this issue?
Could you please take a screenshot of the issue?
Hello
I added two screenshots. The home-page looks good, but now, after updating, the page respons “too many redirects. When I am clicking on a category, it goes to desktop-version with a 404 error.
Attachments:
IMG_BF6F2503DFF9-1.jpeg(382.6 KiB)IMG_79715A9290C3-1.jpeg(248.3 KiB)I need access to your server through FTP. Please update fields in your profile https://support.promokit.eu/index.php?do=myprofile
I updatet the settings now with a new ftp account
I don’t see any files there https://take.ms/eqikq
Im sorry. Now there is. Try the new password. I did configure the path to a folder instead of the root folder
I see now.
You are using some third party module what is not compatible with AMP
What modul is this? How can this be solved?
I have no idea. Maybe this one - Pretty URLs