- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 23.03.20, 08:02
- Opened by: Jose Manuel
- Closed by: Fred
- Closed on: 08.04.20, 19:42
- Reason: Closed
- Comment: Glad to help!
Ticket #17098 - Problem render home page after upgrade to 5.30
Hi, after upgrade to 5.30 ( uploading files from ftp ) the home page can’t render the pagebuilder blocks. I can´t save in BO the layout in pagebuilder.
Thanks
Comments
Hi,
You have to reinstall Page builder module.
Please download latest theme version from themeforest, take pspagebuilder module there and upload it to your server, then reinstall the module
HI.I have version 5.4 of alysum. How do I update only the pagebuilder module? Do I upload the entire template again? This is what I have on the server.
Attachments:
Captura de pantalla 2020-03-2...(125.3 KiB)No, just upload module folder only “pspapgebuilder”. Keep a backup of current one
PHP message: PHP Fatal error: Uncaught –> Smarty: Unable to load template module ‘pspagebuilder/views/templates/front/widgets/widget_e.tpl’ ←-
The layout save problem fixed, but the home page fails:
PHP message: PHP Fatal error: Uncaught –> Smarty: Unable to load template module ‘pspagebuilder/views/templates/front/widgets/widget_e.tpl’ ←-
Please update fields in your profile https://support.promokit.eu/index.php?do=myprofile to let me access to your server through FTP
Ok, reviewd. Ftp works !!. No TLS. plain.
web dir: web
Hello, how are you doing?
If you need access to the bbdd I have phpmyadmin
you have to uninstall Page builder in back office, and then install it back
How do I install it in the back? I only have a file with the complete theme.
https://take.ms/a7udQ
In home errror: ContextErrorException in pk_isotope.php line 392:
disable it for a while
I lost the home content
Yes, because of page builder update. That is not our fault. Prestashop removed encryption library since 1.7.2 what doesn’t allow to encrypt the content created before.
Access Deny
Attachments:
Captura de pantalla 2020-03-2...(1.04 MiB)try to reinstall it once more
If enable isotope module: ContextErrorException in pk_isotope.php line 373:
update that module the same like Page Builder, but without uninstallation
I can’t upgrade de module
Attachments:
Captura de pantalla 2020-03-2...(39.2 KiB)In home
ContextErrorException in 55ca2e86eda99035766378cbc21713c1c2d9144b.file.head.tpl.php line 66:
Notice: Undefined index: alternative_langs
in 55ca2e86eda99035766378cbc21713c1c2d9144b.file.head.tpl.php line 66
at ErrorHandler→handleError(’8’, ‘Undefined index: alternative_langs’, ‘/var/www/scotta1985/web/app/cache/dev/smarty/compile/layouts_layout_full_width_tpl/55/ca/2e/55ca2e86eda99035766378cbc21713c1c2d9144b.file.head.tpl.php’, ‘66’, array(’_smarty_tpl’ ⇒ object(SmartyDevTemplate))) in 55ca2e86eda99035766378cbc21713c1c2d9144b.file.head.tpl.php line 66
at content_5e7a5ed5809c42_06447455(object(SmartyDevTemplate)) in smarty_internal_templatebase.php line 188
at Smarty_Internal_TemplateBase→fetch(object(SmartyDevTemplate), null, null, null, false, false, true) in SmartyDevTemplate.php line 41
at SmartyDevTemplateCore→fetch(null, null, null, null, false, false, true) in smarty_internal_template.php line 303
at Smarty_Internal_Template→getSubTemplate(’_partials/head.tpl’, null, ‘layouts/layout-full-width.tpl’, ‘0’, null, array(), ‘0’) in 945c2f0d9d8bfd2be210ee1503b76ba78e3216ab.file.index.tpl.php line 55
at content_5e7a5ed57ec917_05060841(object(SmartyDevTemplate)) in smarty_internal_templatebase.php line 188
at Smarty_Internal_TemplateBase→fetch(’index.tpl’, null, ‘layouts/layout-full-width.tpl’, object(SmartyDev), false, true, false) in SmartyDev.php line 41
at SmartyDev→fetch(’index.tpl’, null, ‘layouts/layout-full-width.tpl’) in FrontController.php line 684
at FrontControllerCore→smartyOutputContent(’index.tpl’) in FrontController.php line 668
at FrontControllerCore→display() in Controller.php line 273
at ControllerCore→run() in Dispatcher.php line 428
at DispatcherCore→dispatch() in index.php line 28
Let me try to help you with an update. Just let me know the path to the theme, is that correct - “/web/themes”?
No the path to theme is /web/themes/alysum
I fixed some errors, but the problem now is that you have outdated prestashop version. Please update it.
Error pagebuilder after upgrade prestashop to 1.7.6
Attachments:
Captura de pantalla 2020-03-2...(62.1 KiB)After updating, the menu is in English.
Can I reinstall Page builder it for you?
Yes
Done https://take.ms/ACKiUB
And homepage works fine now
Less is left.After upgrade de BO left menu is in english. ¿ How change to spanish ?
I have no idea, that is not related to the theme. Check out back office settings, there should be an option to switch the language