• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 26.03.20, 17:40
  • Opened by: Zuzana
  • Closed by: Fred
  • Closed on: 02.05.20, 12:04
  • Reason: Closed
  • Comment: Glad to help!

Ticket #17128 - Automatic update does not work

Hi,
I am trying to run theme update from v.5.3.8 (PS 1.7.5.0) but it ends with this error: “There is no file to update”.

Could you check it, please?

Thx,
Zuzana

Comments

Fred 26 Mar 2020, 21:36
Zuzana 27 Mar 2020, 15:47

Hi Fred,
Why automatic update does not work? Should I change settings to make it work?

I updated manually and it went OK.

But could you please check my homepage www.premamu.eu? I use the page builder and revolution slider does not load up. Also, the product recommended addon is set to 4 images on desktop but shows 6.

Instagram images are too big.

And images on my product pages are just one size, not one big image and other smaller beside it.

This are thing I see at first glance, I am going to check mobile version as well.

Thanks for your help,
Zuzana

Fred 27 Mar 2020, 18:05

Try to clear prestashop cache and remove theme’s config /config/themes/alysum/shop1.json

Zuzana 27 Mar 2020, 18:48

“Advanced Parameters” → “Performance” - clear cache - done
/config/themes/alysum/shop1.json - removed, folder is empty
even browsing data and cookies in chrome has been cleared
nothing has changed
-z-

Fred 27 Mar 2020, 19:53

I have disabled Footer builder in the Theme Settings and now it works. Please review the content of Footer builder layout, seems there is some widget is broken