- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 30.03.20, 12:05
- Opened by: sze chern lai
- Closed by: Fred
- Closed on: 02.05.20, 12:06
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #17165 - Cannot activate the theme
When i select the Preference/Themes
and press save button, it’ll run for a minute and go to this page
http://justwantcoffee.com/admin123/index.php?controller=AdminThemes&action=ThemeInstall&token=cfb0f1dfa3712bccff776673fa4e4505 and it doesn’t work at all.
i’ve attached all the print screen to let you to justify the problem.
Comments
Hi, sze chern lai.
1. Don’t you want to update your prestashop to the 1.7 version? We highly recommend it o you.
2. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your server through FTP and Back Office
Thanks Fred, the problem has settled
but i have another problem , when i use PROMOIT/Theme Settings.
i click the tab on the left hand side, it doesn’t response
Attachments:
Untitled.png(33.9 KiB)Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP