- Priority: 0
- Status: Closed
- Theme: Venedor
-
Assigned To:
Fred
- Private: No
- Open Date: 07.04.20, 17:25
- Opened by: Sara
- Closed by: Fred
- Closed on: 08.09.20, 11:35
- Reason: Closed
- Comment: Glad to help!
Ticket #17255 - Some modules doesn't show
Modules that are shown at BO. Some not working. I’m also unable to change the logo.
Compare products
Custom links
Popup message
Theme settings
Promokit menú
Isotope producto filter (not working, doesn’t even show)
Custom product tabs
Promokit products
Daily deal
Facebook bundle
Favorite products
Lookbook
Page builder
Promokit AMP
Promokit Size Guide
Promokit wish list
Revolution slider
Testimonials
Twitter feed
As you can see 19/25 modules.
Comments
Hi, Sara.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office
Done!Info added. Thanks for early reply!
All modules are active as I can see. Could you please give me more details, what exactly doesn’t work?
At category pages, i can’t enable product filters. Not even show at module list.
No way to change the logo.
There’s a space in this column i can’t fix → https://ibb.co/dBShv8D Cannot change colors (it just ignores me) → https://ibb.co/hKj68Dp
Hi, Sara.
I’m not able to login to your back office, See the screen record I make for you https://take.ms/Hd3E1
Hi Fred! I just logged in using user and pass provided and it works well. Can you try again? Thanks!!
1. You product filter was not configured properly.
2. Go to Theme Settings → Logo and disable “SVG Logo” option
3. That is not theme issue. Please be careful with product images. Read more here https://alysum5.promokit.eu/promokit/documentation/#images
4. Disable all possible cache and CSS compression in your back office while you are in configuration stage
Hi Fred!
1- How can I configure this module? I can’t find it.
Sorry for the incompetence, and thanks for your patience. :(
No problem.
Please check out this link https://www.webibazaar.com/blog/how-to-manage-the-faceted-search-module-in-prestashop-1-7/
Hi there!
I just found another issue. At product list, when i set any filter, the product images keep loading for ever. They show at first, but keep loading when any filter is aplied.
Thanks in advance!
Also, the site loading it’s quite slow. Chrome console shows message: DevTools failed to load SourceMap: Could not load content for https://pruebas.tusplantasacasa.com/themes/core.js.map: HTTP error: status code 404, net::ERR_HTTP_RESPONSE_CODE_FAILURE
now it should works https://take.ms/92ekz as for the second issue, please check out carefully the path to the file https://pruebas.tusplantasacasa.com/themes/core.js.map
as you can see that is not related to the theme because the path to the theme is https://pruebas.tusplantasacasa.com/themes/alysum/…
Hi there!
1- During the homepage configuration, that bar changed from this → https://ibb.co/Xjt6kM2 to this → https://ibb.co/P4j3sbS Any idea how to fix it to look like the first image?
2- I would like to delete the second option from this menu at the top bar → https://ibb.co/x65TXHW
3- Unnable to show chat bubble. Module seems to be configured properly.
Thanks!!
1. Go to Header Builder layout and change the background and paddings https://monosnap.com/file/z1UryVLqKfgzEDgcu1phyrKbB9qd5x
2. Try following CSS:
3. You need to add App ID into the module settings
That work fine. And then…the last question: how can i delete → https://ibb.co/kxC4gLv “Add to favorites” and “Añadir a la lista de deseos”?
Thanks!!
Go to Modules, find “Favorites” module and disable it. The same for Wishlist
Perfect! Thanks!
you are welcome
Hi there!
following this guide provided → https://alysum5.promokit.eu/promokit/documentation/#contact_page i cannot find the way to disble those 3 blocks (Donde estamos / Contacto / Contacto) from this page https://tusplantasacasa.com/contacto
One more thing… when i create a discount for a individual product ( https://ibb.co/x1zqtNc ) it shows with the discount label and correct discounted price at the product profile ( https://ibb.co/12GCQ8c ) but not at home page ( https://ibb.co/SP9wKDv )
1. That is a documentation for another theme.
You can remove those blocks directly in the file /themes/alysum/modules/contactform/views/templates/widget/contactform.tpl
2. please update credentials in your profile to access to your server