- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 22.04.20, 04:37
- Opened by: Luís Araújo
- Closed by: Fred
- Closed on: 21.06.20, 22:58
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #17448 - Hide Total (Tax Excluded)
Helo,
I have an problem in the checkout page, i set de correct configuration on de admin panel t don’t use tax, but on the checkout page show the “Total (Tax Excluded) in the Potuguese “Total (sem IVA”) I want change to show “Total”.
After this i tryed fix in the translation but dont find any reference.
Can you help?
Best regards,
LA
Comments
Hi, Luís Araújo.
Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP
Done!
Hello,
Podem por favor ajudar me com este ticket.
I’m sorry for the delay.
We have too much tickets these days.
Please try now, the issue has to be fixed https://take.ms/yJAsA
Hello,
The problem is not fix on de “order” and de car.
“Can” you fix?
Attachments:
erro.png(229.4 KiB)Now it’s the same as in Classic theme https://take.ms/4jWEE
Hi
In the car page the “Tax included” is not hide.
Yes, sorry, I missed that.
Now it’s ok https://take.ms/egi15
Yes, it’s ok thanks.
Now the problem is after confirm the order, the total, show “include VAT”, and i don´t now if it is related but don’t show the shipping costs.
Could you please take a screenshot?
Hello,
I attached an doc with the problems. if you have any question plese tell-me.
Attachments:
problems.docx(545.1 KiB)Hello,
Do you have any solution?
Look the templates email também aparece “tax”
Sorry for the delay. I’ll check it out right now…
I just created an order with no problems https://take.ms/fDJYT
Hi,
Did you see all the problems I reported on Doc file? have you finished the intervention?
An error is occurring upon entering the hilo.pt home page.
1. Fixed
2. Fixed
3. I created an order with no problems https://take.ms/fDJYT