- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 04.05.20, 22:56
- Opened by: Barbara Presutti
- Closed by: Fred
- Closed on: 21.06.20, 22:58
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #17676 - 500 error during install process
Prestashop V 1.7.6.4
Upload file and 500 error - theme not installed!
Using debug on the error seems to be due to pk_themesettings
Comments
Hi, Barbara.
Please disable Debug Mode and try to enable theme once more
It’s the same! I enabled debug mode to troubleshoot the error
let me check…
The theme has been installed, please check it out
the frontend now shows a blank page
it just worked a moment ago, what did you do?
it works now
cleared the cache and it’s fine. Thank you
for some reason it works only in Debug Mode.
To find out what’s wrong, you have to check out server error logs