• Priority: 0
  • Status: Closed
  • Theme: Alysum
  • Assigned To: Fred
  • Private: No
  • Open Date: 05.05.20, 21:23
  • Opened by: NORBERTO petit
  • Closed by: Fred
  • Closed on: 27.05.20, 00:30
  • Reason: Closed
  • Comment: Glad to help!

Ticket #17691 - modules not displayed in custom template

Hello, a few days ago we renewed the support through the site of themforest, we need your help because it has already escaped us and we cannot solve them.

We have a problem that when creating a new template for a product page we cannot visualize some modules that we installed, but when changing to the “default” template if we can visualize them, could you help us with this request please? It would be an incredible help

Comments

Fred 05 May 2020, 21:45

Hi, NORBERTO petit.
what modules you need to display and on what page?

NORBERTO petit 06 May 2020, 17:28

Hello Fred, the modules that we need to add in order to have the product template as we need it are the ones that I send you as an attachment, we try to edit the product.tpl file but we did not achieve anything, I leave you with a product with the template. " default “and the other created with layout buider, in the latter we cannot see the modules

NORBERTO petit 06 May 2020, 17:29

the attachment

Attachments:

plantillas.jpg (933.4 KiB)
Captura de Pantalla 2020-05-0... (55.3 KiB)
Fred 06 May 2020, 18:02

but where are those modules in product page? Please enable, I need to see https://3.taymory.com/en/17-brown-bear-notebook.html

NORBERTO petit 07 May 2020, 04:07

Those modules are not in all products, please see this https://3.taymory.com/es/inicio/30-96-trisuit-605-.html, I will put video on the product you send me, so you can see that it does not appears, the idea is that this module called “productyoutube” can be displayed well in the product template we have created, can you enter the admin? I think I gave you access

Attachments:

Captura de Pantalla 2020-05-0... (203.2 KiB)
Fred 07 May 2020, 12:21

Ok, I see.
You missed Product Footer Widget

NORBERTO petit 07 May 2020, 23:48

Great, this is perfect, now I would like to ask you some questions:
1-How did you get it to be displayed? Did you edit the product.tpl code?

2-Is it feasible to place an exclusive text for each product in the part that I detail in the attachment? Do I need to touch the product.tpl?

And thank you very much, you have been a great help. !!

Attachments:

plantillas2.jpg (431.3 KiB)
Fred 08 May 2020, 10:04

1. I just added Product Footer widget to your layout
2. so you just need to display product description there?

NORBERTO petit 14 May 2020, 15:15

do not worry we will leave it for a future increase in optimization, for now we will leave it like this, thanks for everything, I think that in a few days there will be another question :), greetings!

Fred 14 May 2020, 15:16

You are welcome!