• Closed by: Fred
  • Closed on: 21.06.20, 23:01
  • Reason: No answer from a customer
  • Comment: Glad to help!

Ticket #17695 - update theme

I go to the update option and it tells me that there is a new version ... but I get the following error:

There is no file to update!


Fred 06 May 2020, 12:06

Please try now.
Don't forget to make a backup before

Gloria Franco Hernandez 06 May 2020, 15:03

I keep getting the same error: no file to update

Fred 06 May 2020, 15:15

Please make a backup and I'll try to update it myself

Gloria Franco Hernandez 06 May 2020, 16:56

ok, i already have the copies made

Fred 06 May 2020, 18:21

I have updated the theme, but some error appears now. Could you please review installed modules in your back office and uninstall those modules what you are not going to use? Then I'll continue to work on issue

Gloria Franco Hernandez 06 May 2020, 18:30

Well, all the modules are essential for my stores ...
Some for B2C (that's why maybe you see them deactivated at atelierdistribucion.com and others are activated at (distribuidores.atelierdistribucion.com)

Gloria Franco Hernandez 06 May 2020, 18:31

Right now I have lost all the bottom of the web and the instagram module has been misadjusted ... and the footer does not appear (also on another occasion they told me that this module is replaced by another, is that so?)

Fred 06 May 2020, 18:46

trying to figure out what's wrong...

Fred 06 May 2020, 18:53

please try now

Gloria Franco Hernandez 06 May 2020, 19:03

I just checked that the footer is deactivated and it still looks the same, but when you activate the footer again everything moves again and no longer appears even a module that had already configured the hooks correctly ...

Fred 06 May 2020, 19:09

Yes, I see

Fred 06 May 2020, 19:15

I have enabled Debug mode to see error messages, and see the following:

Notice: session_start(): ps_files_cleanup_dir: opendir(/tmp/.priv) failed

Here is possible solution: https://forum.opencart.com/viewtopic.php?t=127321

That is not related to the theme so you have to solve it yourself