- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 06.05.20, 03:21
- Opened by: Gloria Franco Hernandez
- Closed by: Fred
- Closed on: 21.06.20, 23:01
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #17695 - update theme
I go to the update option and it tells me that there is a new version … but I get the following error:
There is no file to update!
Comments
Please try now.
Don’t forget to make a backup before
I keep getting the same error: no file to update
Please make a backup and I’ll try to update it myself
ok, i already have the copies made
I have updated the theme, but some error appears now. Could you please review installed modules in your back office and uninstall those modules what you are not going to use? Then I’ll continue to work on issue
Well, all the modules are essential for my stores … Some for B2C (that’s why maybe you see them deactivated at atelierdistribucion.com and others are activated at (distribuidores.atelierdistribucion.com)
Right now I have lost all the bottom of the web and the instagram module has been misadjusted … and the footer does not appear (also on another occasion they told me that this module is replaced by another, is that so?)
trying to figure out what’s wrong…
please try now
I just checked that the footer is deactivated and it still looks the same, but when you activate the footer again everything moves again and no longer appears even a module that had already configured the hooks correctly …
Yes, I see
I have enabled Debug mode to see error messages, and see the following:
Here is possible solution: https://forum.opencart.com/viewtopic.php?t=127321
That is not related to the theme so you have to solve it yourself