- Priority: 0
- Status: Closed
- Theme: Alysum
-
Assigned To:
Fred
- Private: No
- Open Date: 08.05.20, 12:27
- Opened by: Luca Bottillo
- Closed by: Fred
- Closed on: 21.06.20, 23:06
- Reason: No answer from a customer
- Comment: Glad to help!
Ticket #17750 - It does not update the modules and in the mobile the product page is white.
Hi, I’m having the following problems:
1) In the control panel I have been informed of the modules to update. When I click on “Update” it gives me the following message: " Error! Could not perform action update for module undefined "
2) On mobile, the product page is not displayed. When click on the product page is white.
I ask for assistance to solve, thanks.
Comments
1. you can ignore that. your modules are updated, that is just a question of version number update in database. You can reset the module to resolve that. We are looking for a solution
2. Please fill out all necessary fields in your profile https://support.promokit.eu/index.php?do=myprofile to access to your back office and FTP